Privacy Policy

At Benecare Medical we are dedicated to giving you a pleasant, efficient and secure service.

Benecare Medical honours the rights of its members, employees and other users’ including website visitors’ right to privacy and data protection. Benecare Medical is fully committed to complying with the provisions of all applicable Data Protection legislation and regulations such as Data Protection Act and EU GDPR. Benecare Medical honours the rights of its members, employees and other users to privacy and data protection. This Privacy Policy (“Policy”) describes how Benecare collects, uses, shares, and retains personally identifiable information provided by users of this website.

Our mailing list is double opt in in accordance with EU regulations and our communications and our newsletters all contain a one click opt out option.

 

Personal information collected by Benecare Medical

 We collect information from you through:

• The emails we send that you read and click
• The pages you visit on our website after clicking emails or completing online forms
• At our conference and the events we regularly attend.
• From social media: Facebook, Twitter, LinkedIn, Instagram and Our YouTube channel.

Benecare medical does not collect personal data about individuals except when there is a legitimate business requirement or when such information is provided on a voluntary basis.

Cookies and analytics

Users should also be aware that non-personal information and data may be automatically collected through the standard operation of the Benecare’s web servers, and by the use of cookies technology and/or Internet Protocol (“IP”) address tracking.

Non-personal identification information might include the browser used by you, the type of computer, the operating systems, the Internet service providers, and other similar information. Benecare’s web server also automatically gathers information about the top viewed and visited pages and links on our website, top entry and exit points, number of form completions, time spent on pages, top downloads, top keywords used offsite to lead customers to our website, your internet protocol (IP) address, information collected via cookies, the areas you visit on the website, the links you may select from within the website to other external websites and device event information such as system activity, crashes, hardware settings, browser type etc. Most browsers are set to accept cookies.

You can set your browser to refuse cookies, or to alert you when cookies are being sent; however, if you disable cookies, the full functionality of our websites may not be available to you. The information thus collected enables us to develop and customise our services better to meet your needs and preferences.

We do not have any arrangements with third parties to disclose any of your details and we will not pass any of your details on.

How your personal information is used

• Providing and personalizing our services and website
• Dealing with your enquiries and requests
• Administering  and processing orders and accounts
• Providing you with information about products and services
• For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services and products.

Security

We use reasonable measures to safeguard personally identifiable information. The implemented measures will be appropriate to the type of information maintained and compliance with all relevant legislation governing protection of personal information. Measures are implemented to preserve the confidentiality, integrity and availability of the personal information. The employees will process your personal data in accordance with our instructions. They will be subject to a duty of confidentiality and due care with respect to handling the personal data.

Social media

We may use third party provided tools such as Hootsuite and Audiense to manage our social media interactions. If you send us a private or direct message via social media the message may be stored by those softwares. Like other personal data, these direct messages will not be shared with any other organisations.

 

Disclosures

We will not sell, barter or rent your data. We may use third party suppliers to help us process your data but only for the purposes mentioned above.

Links to Third-Party Sites

Where appropriate and only for the legitimate business needs of Benecare and its members, Benecare may provide links to third-party web sites, or advertisements which contain links to third-party sites. These links are provided as a service to website users.

The linked third-party websites are operated by independent entities that have their own privacy policies. This Privacy Policy does not apply to such other websites or to the use that those entities make of your information. Benecare has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information. Benecare does not control the use of those technologies.

Your rights

Your rights include:

• Request the personal data we hold about you.
• Complain to a supervisory authority if you believe we have misused your data
• Withdraw consent.

Contact information and controller

Privacy Rights

In addition to the rights of access, review and correction, you have the right to object to your personal data being processed for any particular purpose, or to request that we stop using your information. If you wish to exercise these rights, please e-mail info@benecaremedical.com

If you have an order query, please telephone our head office on   +44 (0)161 273 6789. Our customer services phone lines are open from 8:30am – 5:00pm Monday to Friday. We are closed on Saturday & Sunday and national bank holidays.

This site is owned and operated by Benecare, a trading name of BeneFoot UK Ltd, Branson Court, Branson St, Manchester M40 7FP.

 

This privacy policy was last updated on 9th May, 2018.